I was a first-time buyer of a multi-tenant commercial building – the seller was less than thorough in record-keeping and building management. Alterra did an excellent job in handling all aspects of the transition for me. There was an immediate improvement in tenant relations and the whole process went smoothly. I left the country for 3 weeks just after the closing on the property so Alterra didn’t even have the benefit of daily communication with me
As small buisness owners, we have found over the years that it is tough to find realtors who understand “our world”. Alterra did and was mindful of our time constraints and listened to our needs regarding new office space. In addition, Alterra communicated in a clear, concise and regular basis throughout the process that let us know that they really were working on our behalf.
While we did not necessarily want to move, we needed to lower our rent expense and we engaged Alterra to look at our current lease as well as availability in the market. Alterra found us numerous spaces that would have worked for our office and rent requirements but they also continued to work with our current landlord as we looked. In the end, Alterra negotiated us great new lease terms for our existing space that saved us a great deal of rent and we did not have to go through the hassle of a move.
We utilized Alterra to find tenants for our building. Not only did Alterra help us negotiate favorable leases, they kept us informed, presented information in terms we understood and always responded quickly to my many questions. With Alterra’s help, our building is 100% occupied and is worth much more than what we paid for it.
The entire process of working with JR Rudicil and the Alterra team was tremendous. Their expertise and professionalism was exemplified from the moment that we first notified you of our interest to purchase a building through the end, when you assisted with existing/future tenant rent contract negotiations.
We especially appreciated your suggestions on how to structure the lease to enhance our buildings value and how to strategically negotiate terms that resulted in the most favorable financial outcome. The number of showings that we had was a result of your thorough advertising plan which had our building posted in every important segment.
The weekly, and sometimes daily, communication with us was refreshing as well because we felt that we always knew what was happening and that you were paying close attention to our property and actually working on it for us.
Alterra represented me when I decided to buy a building to house my growing dental practice. Not only did they help me negotiate a fair purchaes price and handle the entire purchase on my behalf, but they have also handled the management of the property since my purchase. Alisa, the Director of Property Management, even worked with the City to change the physical property address to a more marketable address and something easier for our patients to recognize. The building tenants, including my office, are extremely happy with their efficient and professional management services. Our expenses are low and the building looks great!
I switched the management of my Columbus, Ohio property to Alterra the second year I owned the property. In Alterra’s first year of management, the year to year controllable expenses were reduced by 41% with no reduction in the services to the tenants or property. In addition, I am an out of town landlord, and the monthly reports I receive from Alterra, versus the other manager’s, contain actual information about the tenant, the work done on the property, discussion about the financials and straightforward financial statements, not just a 100 pages of financial printout.
With the assistance of Alterra, we were able to relocate our offices at significantly lower cost than if we had attempted this complex process on our own. I have utilized other local commercial real estate firms in the past and none have ever provided me the consistently high level of service and the comprehensive approach Michael Copella provided.
Alterra has been our commercial real estate agent for over 10 years and has helped our company open numerous offices and renegotiate our leases when it was time to renew our office lease. They always make the process of finding office space simple and negotiate a great deal for us. Our company manages medical office practices and Alterra Real Estate Advisors works well with our doctors, and they understand the specific needs of medical office space. We can always count on them to get the deal done for us which is one less thing for us to worry about.
Alterra did a great job in assisting us in our search for office space for our law firm. Jackson Pulliam was outstanding in assisting in identifying properties for sale and for lease that met our needs. Jackson visited each property with me and prepared detailed cost projections. He helped us steer clear of bad deals and helped us put together offers on properties that were promising. In the end, Jackson and Brad Kitchen helped us renegotiate our lease with our landlord of 18 years. The savings and significant improvements that we received as a result of their efforts will help keep our firm profitable for the next several years. I highly recommend Alterra. Jackson Pulliam will provide the personal attention that helps make searching for office space a success!
I listed a property of mine with Brad Kitchen and Jackson Pulliam. They were very professional, responsive, and most importantly they achieved our goal much faster than I was expecting. I would highly recommend Brad and Jackson and I look forward to working with them both in the future.
Alterra has been the property manager of the building we have been a tenant in for over 6 years. I can’t say enough good things about how responsive they are – we don’t have a lot of issues but they always respond quickly and are so nice. Thank you Alterra and especially Amy.
The team at Alterra has been very diligent with our search for a new company office and warehouse. Have not located the right location to date, but I am confident we will find it soon.
Great services and friendly people. They helped us find some great commercial space for our future expansions. They saved us a ton of hassle and money.
I’ve worked with Brad Kitchen and Alterra both as a contractor and customer. It was a pleasure to be treated such respect and professionalism.
Over a period of 15 years, I have worked directly with Brad Kitchen and Alterra Real Estate on 4 leases (2 office and 2 industrial) on behalf of three businesses that I owned and a personal strategic investment. Brad has a great and unmatched knowledge of all aspects of commercial real estate and the Central Ohio market. He also has right business and governmental relationships to make things happen. I look forward to working with him for years to come.
Alterra Real Estate has been exceptional in helping me both find the perfect investment but also move through the purchase with smart strategy. They have the attitude that no questions are dumb so I have been able to learn and grow through my experience. I consider the Alterra team great partners in assisting the advancement of my investment portfolio. I highly recommend them.
Thank you, Brad for all your hard work on my projects.
Brad Kitchen of Alterra assisted us in our search for new office space. He understood our needs and budget constraints, and then refined the search accordingly. He didn’t waste our time by showing us things that weren’t right for us — he really kept the process efficient!
Brad represented us well through the lease negotiations, too. Overall, we are very pleased with our new location and with Brad Kitchen and Alterra! I would recommend him and would definitely use him again!
I am upgrading my review from a 2 to a 4 star. They are difficult to work with sometimes but have always been professional. They are sticklers to “terms and conditions” and definitely ROI realtors and property managers but they are efficient and fair. I personally prefer organizations that are more “people oriented” that make exceptions and go out of the way to accommodate customers. However, they are efficient, have a good business and run a tight ship so I have swallowed my personal angst to upgrade my review of this well run company.
The real estate professionals at Alterra are committed to customer support and satisfaction. They have a keen knowledge of the greater Columbus business community and are forward looking into the future. Everyone who works at Alterra is familiar with today’s market and will work for the clients best interests.
I have personally known Doug Reisinger for over a year and recently he worked with our office to secure our space for another lease term. He was on time every time, very professional and very knowledgeable. I would highly recommend him to anyone looking to lease a commercial space or looking to purchase commercial space.
Jackson is a very knowledgeable and helpful agent. He responds quickly and is always in your corner.
Jackson provided me with answers and a solution to my office space needs in a short time. He was a pleasure to work with.
Great company to work with!
Jackson did a great job for us. He stayed on top of every detail and kept things moving forward.
Excellent experience! Jackson was a huge help in our business expansion. These guys are very insightful and knowledgeable when it comes to commercial real estate. Thanks!
Jackson Pulliam was persistent in finding a tenant for my office space, which wasn’t as easy as it would normally be due to the pandemic. Thanks to Jackson and the Alterra team for getting it done!
Jackson Pulliam did the research and worked diligently with my requirements and circumstances to produce an extremely satisfying outcome that, frankly, I did not expect. Jackson operated with a collaborative feel and found middle ground on important non-financial aspects of the transaction. I highly recommend Jackson and Alterra.
After having no activity on my property for years and sitting with it half empty, I hired Jackson Pulliam & he had a new tenant for the vacant space within a month and an offer for the sale of the property on top of that. He doesn’t mess around & gets things done.
We have utilized the services of Alterra Real Estate Advisors dating back to January of 2015. Their expertise range in every aspect of our realtor and leasing needs. They are very responsive and conduct themselves professionally, especially when engaging with our current and prospective tenants. We started with JR Rudicil, who was superb, and currently, we are working with Jackson Pulliam. Jackson has assisted LARS, LLC by finding qualified customers to fill our commercial building despite the difficult times during the Pandemic. His knowledge of the industry has tremendously benefited our family business.