I was a first-time buyer of a multi-tenant commercial building – the seller was less than thorough in record-keeping and building management. Alterra did an excellent job in handling all aspects of the transition for me. There was an immediate improvement in tenant relations and the whole process went smoothly. I left the country for 3 weeks just after the closing on the property so Alterra didn’t even have the benefit of daily communication with me
As small buisness owners, we have found over the years that it is tough to find realtors who understand “our world”. Alterra did and was mindful of our time constraints and listened to our needs regarding new office space. In addition, Alterra communicated in a clear, concise and regular basis throughout the process that let us know that they really were working on our behalf.
While we did not necessarily want to move, we needed to lower our rent expense and we engaged Alterra to look at our current lease as well as availability in the market. Alterra found us numerous spaces that would have worked for our office and rent requirements but they also continued to work with our current landlord as we looked. In the end, Alterra negotiated us great new lease terms for our existing space that saved us a great deal of rent and we did not have to go through the hassle of a move.
We utilized Alterra to find tenants for our building. Not only did Alterra help us negotiate favorable leases, they kept us informed, presented information in terms we understood and always responded quickly to my many questions. With Alterra’s help, our building is 100% occupied and is worth much more than what we paid for it.
The entire process of working with JR Rudicil and the Alterra team was tremendous. Their expertise and professionalism was exemplified from the moment that we first notified you of our interest to purchase a building through the end, when you assisted with existing/future tenant rent contract negotiations.
We especially appreciated your suggestions on how to structure the lease to enhance our buildings value and how to strategically negotiate terms that resulted in the most favorable financial outcome. The number of showings that we had was a result of your thorough advertising plan which had our building posted in every important segment.
The weekly, and sometimes daily, communication with us was refreshing as well because we felt that we always knew what was happening and that you were paying close attention to our property and actually working on it for us.
Alterra represented me when I decided to buy a building to house my growing dental practice. Not only did they help me negotiate a fair purchaes price and handle the entire purchase on my behalf, but they have also handled the management of the property since my purchase. Alisa, the Director of Property Management, even worked with the City to change the physical property address to a more marketable address and something easier for our patients to recognize. The building tenants, including my office, are extremely happy with their efficient and professional management services. Our expenses are low and the building looks great!
I switched the management of my Columbus, Ohio property to Alterra the second year I owned the property. In Alterra’s first year of management, the year to year controllable expenses were reduced by 41% with no reduction in the services to the tenants or property. In addition, I am an out of town landlord, and the monthly reports I receive from Alterra, versus the other manager’s, contain actual information about the tenant, the work done on the property, discussion about the financials and straightforward financial statements, not just a 100 pages of financial printout.
With the assistance of Alterra, we were able to relocate our offices at significantly lower cost than if we had attempted this complex process on our own. I have utilized other local commercial real estate firms in the past and none have ever provided me the consistently high level of service and the comprehensive approach Michael Copella provided.